Globalization and Training Document Essay Example | Topics and Well Written Essays - 500 words

Globalization and Training Document - Essay Example The onset of globalization has made managing supply chains complicated and critical than it was in the past years. No business area is affected more by the style to worldwide business situation within the supply chain. The need for companies like Riordan Manufacturing to use best strategies in international management of supply chain has increased because of globalization. Riordan Manufacturing is a worldwide company as it supplies its products globally. Recently, Riordan ventured into China where it discovered it had a bigger market base. As Riordan’s customers expand around the world, they expect the company to go with them. Therefore, it is important to improve their products and sell them at a cheaper price. For example, Riordan Manufacturing has a large customer base in the German plastic market, which has opening facilities in China. We have the option of continuing to supply our products to China from Germany, or find a way to interact with our customer base in China. Decisions made will ensure our customers receive quality products. To maintain the loyalty of our consumers in China, Riordan has to transfer its production expertise to China and offer those functions at a confined level (Riordan, 2014). Supply chain complexity continues to increase with globalization. The manufacturing process has become extremely complicated and is no longer a simple assembly line. Manufacturers are now forced to manage several product lines, each one assembled from parts taken from different suppliers. The same manufacturers are also needed to manage logistics, to know where and when products need to be to satisfy demand across the globe. The huge numbers of global markets where products are now being sold continues to expand drastically (Fawcett, Ellram & Ojden, 2007). With this increase in growth, there has been a rise in the number of

Is there a relationship between service delivery to customers from Essay

Is there a relationship between service delivery to customers from different cultural backgrounds and the issues arising from cr - Essay Example â€Å"Firms compete and create value in differing ways: transforming inputs into outputs solving clients problems and mediating between customers in a value network, and there are implications for critical activities, drivers and strategy† (Weaver, 2001). Hospitality management strategy can also employ customer segmentation to identify those groups who are most likely to stay at a moderately-priced hotel and convince them that the main sources of their previous dissatisfaction at other chains would be remedied at the current firm. â€Å"When determining the strategic objectives pursued by their collaborative strategy, international hotel chains should make no compromises to the standards of the product they offer and/or to their product positioning, but stay focused on the strategic objectives determined in advance† (Fyall and Spyriadis, 2003). In looking at cross-cultural strategies, programs are not necessarily geared towards helping businesses keep payroll costs at a minimum and job security a prize, and this situation often works out in reality, along with an insidious sort of pity on the part of the business that seeks to sidestep the bottom line. Discrimination may also be a problem in a scenario in which inhabitants of the firm’s native country are sent into expatriate conditions. However, individuals can influence the system at large by creating microcosms in which diversity is encouraged and respected and cultural equality is the rule rather than the exception. â€Å"The way managers think about diversity has evolved and changed over time. In the 60s and 70s, EEO laws focused managers’ attention on the task of eliminating race and sex discrimination in the workplace†¦ managers began to understand the importance of creating a workplace that is great for everyone† (Hellriegel et al., 2005). In the case of intercultural concepts, the vision or guiding principle or goal is looked at in an inclusive way. That is, the concept is inclusive to the culture in this construction, and bears communication across cultural barriers and boundaries to a greater understanding of the positive side of communication. Multicultural signifies a respect for diversity and individuality in the organizational environment, rather than a platform that is based on assimilation or the unitary non-acceptance of cultures other than one’s own. Organizational culture, also defined in the context of the hospitality industry, is more about the shared vision of individuals within a certain organizational environment, which is often supported by the environment itself. â€Å"We have unlimited demand out there. There are so many companies out there on an assignment basis. We're finding out the number of stays over seven nights at hotels to see if they would stay in corporate apartments if they knew about it† (Walsh, 2001). Remaining adaptable to new circumstances is an important part of cultural integration. Cross c ultural management shows, the most effective organizations are those that are able to create a strong internal culture that unites rather than divides the employees and managers in the organization. But this is not always easy to achieve in reality, because many individuals differ in their goals and expectations, and cannot be reasonably assumed